Whether HP Support Assistant is listed in Programs and Features depends on the type of installed Support Assistant. In addition, although it has naught to do with whether the printer is functional, HP Support Assistant can 'add' and monitor your printer. HP Support Assistant is used to check / possibly update / provide tools for your computer. NOTE: The name change may take a bit of time (a few minutes), else Restart the computer and log in.Ģ. In the top box, Edit the name of the printer (For example, remove the part that says “Copy 1”)

Right-Click on the printer name > Printer Properties > Tab General > Open Control Panel > icon view > Devices and Printers If you want / need to rename the “Copy 1” printer: Try sending your job to the “Copy 1” named printer. If there are two printers in Devices and Printers, Offline / Color check / Duplex check version of the Doctor may replace the printer or add a “ (Copy 1)” version of the driver in Devices and Printers. Resource – Choose the right doctor for the job Use of the Doctor is not mandatory though it does automate some of the 'fix it' options if your printer is having problems. After downloading, check in your Downloads folder. HP Print and Scan Doctor runs directly from a downloaded file. The doctor is used to diagnose and fix some types of issues with your printer. I might not understand what you are trying to do.ġ. HP Print and Scan doctor is not listed in my installed program list. I've tried to download HP Support Assistant but it seems a corrupted file: I've downloaded it from a few PC but none of them are able to properly extract the file content (it rises a checksum error).ģ. When I try to run HPPSdr.exe, nothing happens.Ģ.

HP Instant to the HP HP Print and Scan Doctor stopped working after automatic update and now won't run.

Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.

DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.

Hp print and scan doctor not working